Metal Roof in Medford, MA

Review from the Homeowner

East Coast Metal Roofing exceeded every expectation with their professionalism and honesty. From the moment I reached out, their office team of Jenna and Milena, responded within minutes and scheduled a next-day visit with Project Specialist, Andrew. He was authentic, knowledgeable, and never pressured me—his approach built immediate trust. Throughout the process, communication was clear and transparent. They kept me informed about material deliveries, dumpster placement, and every step of the timeline. The installation team, led by Eduardo with onsite quality control from Keith, worked efficiently and shared photos and videos of hidden areas like damaged plywood so I could see exactly what was happening. This level of openness gave me complete confidence in their work. Despite cold conditions, they completed the roof in two days, replaced two skylights with custom adjustments, and resolved unforeseen issues quickly and correctly. The crew left the site spotless, and the finished roof is beautiful. East Coast Metal Roofing demonstrated integrity, skill, and respect at every stage. I give them the highest recommendation and will continue to refer them to friends and neighbors. If you value trust and transparency, this is the company to choose.